Boys and Girls Town Model
Skills we learn:
#1 Follow Instructions
Look at the person.
Say 'Okay.'
Do what you've been asked right away.
Check back.
#2 Accepting Criticism or a Consequence
Look at the person.
Say 'Okay.'
Don't argue.
#3 Accepting 'No' for an Answer
Look at the person.
Say 'Okay.'
Stay calm.
If you disagree, ask later.
#4 Greeting Others
Look at the person.
Use a pleasant voice.
Say 'Hi' or 'Hello.'
#5 Getting the Teacher's Attention
Look at the teacher.
Raise your hand. Stay calm.
Wait until the teacher says your name.
Ask your question.
#6 Making a Request
Look at the person.
Use a clear, pleasant voice.
Explain exactly what you are asking for. Say 'please.'
If the answer if 'Yes.' Say 'Thank you.'
If not, remember to accept 'No' for an answer.
#7 Disagreeing Appropriately
Look at the person.
Use a pleasant voice.
Tell why you feel differently.
Give a reason.
Listen to the other person.
#8 Giving Criticism
Look at the person.
Stay calm. Use a pleasant voice.
Say something positive.
Describe exactly what you are criticizing.
Tell why this is a problem.
Listen to the person. Be polite.
#9 Resisting Peer Pressure
Look at the person.
Use a calm voice.
Say clearly that you do not want to participate.
Suggest something else to do.
If necessary, continue to say 'No.'
Leave the situation.
#10 Making an Apology
Look at the person.
Use a serious, sincere voice.
Say 'I'm sorry for…..' or 'I want to apologize for…..'
Don't make excuses.
Explain how you plan to do better in the future.
Say 'Thanks for listening.'
#11 Talking with Others
Look at the person.
Use a pleasant voice.
Ask questions.
Don't interrupt.
#12 Giving Compliments
Look at the person.
Smile.
Speak clearly and enthusiastically.
Tell the person exactly what you like.
#13 Accepting Compliments
Look at the person.
Use a pleasant voice.
Say 'Thank You.'
Don't look away, mumble, or deny the compliment.
Do not disagree with the compliment.
#14 Volunteering
Look at the person.
Use a pleasant, enthusiastic voice.
Ask if you can help. Describe the activity or task you are offering to do.
Thank the person.
Check back when you have finished.
#15 Reporting Other Youths' Behavior
Look at the teacher or adult.
Use a calm voice. Ask to talk to him or her privately.
Describe the inappropriate behavior you are reporting.
Explain why you are making the report.
Answer any questions the adult has.
Thank the adult for listening.
#16 Introducing Yourself
Look at the person. Smile.
Use a pleasant voice.
Offer a greeting. Say 'Hi, my name is………'
Shake the person's hand.
When you leave, say, 'It was nice to meet you.'
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