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Help Desk Main Line and Hours of Operation
210-619-4357 (HELP)
You may also dial (HELP) 4357 on any Cisco phone in the district.
Monday - Friday
7:30am - 4:30pmNote: If you get a specific error message, write down the first few lines. This will help the Help Desk determine the problem with your computer.
When you do call, please have the following information available:
- Id Tag Number Example:
- Campus and room number
- Name of the User or caller
- Device type (desktop, laptop, iPad or projector)
- Specific problem
- Time available
Learn how to place a work order in Eduphoria. - Id Tag Number Example: