Technology Services
- Technology Services Home
- Key Work Processes
- Scorecard
- Frequently Asked Questions (FAQ)
- Responsible Use Principles
- Approved Software/Online Subscriptions
- Campus Technology Contacts
- Instructional Technology
- Integrated Infrastructure Services
- Help Desk
- Mobile Devices
- Blackboard
- Digital Security & Privacy Resources
- Student Device Return Information
- SCUC ISD
- Help Desk
-
Help Desk Main Line and Hours of Operation
210-619-4357 (HELP)
You may also dial (HELP) 4357 on any Cisco phone in the district.
Monday - Friday
7:30am - 4:30pmNote: If you get a specific error message, write down the first few lines. This will help the Help Desk determine the problem with your computer.
When you do call, please have the following information available:
- Id Tag Number Example:
- Campus and room number
- Name of the User or caller
- Device type (desktop, laptop, iPad or projector)
- Specific problem
- Time available
Learn how to place a work order in Eduphoria. - Id Tag Number Example: