FAQ's

I'd like to check the status of my application.
How do I update my address or phone number with the district?
Please login to the Employee Access Portal. This is where you login to view paycheck and leave information. Once logged in:
- Select Self-Service from the left menu bar.
- Select Demographic Maintenance
- From the screen, type in your new address and/or phone number and select submit.
If you have difficulties logging into Employee Access, please contact the Payroll Department at (210)945-6225.
I need Student Observation Hours

All students needing observation hours will need to fill out an application online. Go to the SCUC ISD home page click the link "Employment", then click the link "Employment Opportunities" located on the left hand side. You will be directed to the SCUC ISD Frontline Application Portal. This is the same application used to apply for jobs. On the left hand side under VACANCIES clink the link for "Student Observation". You will need to click on the red "Apply" button on the right hand side.

If you are a First Time Applicant you will click the "Start Button" to begin your application and create a profile. Don't forget to write down your User Name and Password for future reference.

If you are a returning applicant click, "Log In" and enter your email address and password to move on to the application process.

If you have any questions contact Human Resources at (210) 945-6204 for assistance.
I would like to Volunteer, what do I do?

All volunteer applications MUST be submitted online. On the SCUC ISD home page click on "Community" located on the top right, then select "Volunteers/Mentors" on the bottom left. The Volunteers/Mentors page has information regarding volunteer requirements and a link to fill out the application. We use Front Line to process volunteer applications and it is the same system used to apply for jobs.

If you have questions or need assistance, please call LaToya Jenkins at (210)945-6204.
How do I obtain Employment Verification or Salary Verification?

If no salary information is required please call Human Resources at (210) 945-6204, or you may fax the request to (210) 945-6252.

If salary information is required, you MUST FAX the request to payroll at (210) 945-6261. The request must have the employees signature authorizing payroll to release the information.

Payroll 5 employees (Semi-Monthly, Auxillary employees) with questions may contact Rosalinda Hernandez at (210) 945-6225.

Payroll 6 employees (Monthly, Professionals, Teachers, Paraprofessionals, substitutes) with questions may contact the Payroll Department at (210) 945-6240.
How do I request service records or personnel records?

All requests MUST be submitted online. To request a copy of your employment file and/or service record, please complete and submit the online Request Form.

There is not a charge to request your records. Records can be emailed or mailed to you, emailed or mailed to another district, or you may pick them up from the Human Resources Department once they are ready. Typically, records will be sent out within 5 – 7 business days but may take up to 30 days depending on the request. You will receive a confirmation email once you have submitted your request and once your request has been processed.

Please feel free to contact the Human Resources department with any additional questions you may have at (210) 945-6204.
I forgot my username and password for my Front Line account, how do I reset it?

From the SCUC ISD Home Page, click the link "Employment", then click the link "Employment Opportunities" located on the left hand side. You will be directed to the SCUC ISD Frontline Application Portal. External Applicants select "Log in" under the External Applicants section and Internal Applicants select "Log in" under the Internal Applicants section. A new window will appear, click the blue link that says "Forgot Password". Enter your email address into the box and your information will be sent to that email address. If you need additional assistance, please contact Human Resources at (210) 945-6204.
How do I change the email address and password linked to my Front Line account?

From the SCUC ISD Home Page, click the link "Employment", then click the link "Employment Opportunities" located on the left hand side. You will be directed to the SCUC ISD Frontline Application Portal. External Applicants select "Log in" under the External Applicants section and Internal Applicants select "Log in" under the Internal Applicants section. A new window will appear, enter your email address and password into the box, and click "Log in". After signing in click "Edit". This will allow you to make changes to your application. If you need additional assistance, please contact Human Resources at (210) 945-6204.
Where do I send my transcripts to add a new degree?

FAQ's

I'd like to check the status of my application.

How do I update my address or phone number with the district?

I need Student Observation Hours

I would like to Volunteer, what do I do?

How do I obtain Employment Verification or Salary Verification?

How do I request service records or personnel records?

I forgot my username and password for my Front Line account, how do I reset it?

How do I change the email address and password linked to my Front Line account?

Where do I send my transcripts to add a new degree?